Account Benefits

Interested in opening a trade account with HPS?
At Heating Parts Specialists (HPS), we value our relationships with heating and plumbing engineers. We offer trade accounts to provide you with exclusive benefits like credit facilities, special offers, and more. Below are some frequently asked questions to help you understand the advantages of having a trade account and how to get started.

What are the benefits of having a trade account?
Most of our trade account customers are heating engineers who benefit from credit facilities (subject to references), quantity discounts, special offers, and the ability to place orders over the phone for added convenience.

How do I open an account?
Simply click [here], fill in your details, and submit the form. If you have any questions, please don’t hesitate to contact us!

Do I need an account to buy from you?
No, you don’t need an account. You can purchase goods using a credit/debit card through our secure online transaction facility, or you can pay by post via cheque, or by bank transfer (by prior arrangement). The total cost, including VAT and delivery, will be calculated in the shopping cart.

What does it mean to sign in and save my details?
Signing in allows you to speed up the checkout process. By saving your details, you only need to enter a username and password for future transactions. You can also view your order history and account details.

I've forgotten my password. What do I do?
No problem! Click [here], and we’ll send you instructions to reset your password.

Can I have a catalogue sent to me?
Yes, simply email us or submit your request on our Contact Us page. We prefer sending digital catalogues to help reduce paper waste.