Christmas Holiday Season
Orders placed before 4pm on the 21st December 2018 will be Dispatched on the Same Day, subject to availability, for delivery before 25th December to UK Mainland addresses, for other destinations orders should be placed by 4pm on the 20th December 2018.
Orders placed before Noon on the 24th, 27th, 28th and 31st December will be dispatched the Same Day, subject to availability. As this is a Bank Holiday Period please remember to allow extra time for your parcel to arrive when you select the Next Day option. Unfortunately premium timed and weekend deliveries cannot be guaranteed between the 21st of December and the 3rd January 2019.
COLLECTION Goods can be collected from the Bridgwater warehouse between 8.30 to 3pm on the 24th, 27th, 28th and 31st December.
Same Day Dispatch
By placing your order before 4pm it will be Dispatched on the Same Day. Orders are dispatched from Monday to Friday. We are unable to dispatch on a Bank Holiday and if you place an order during a Bank Holiday period and select Next Day please allow an extra day for your order to arrive. Stock items marked 'Delivery Usually in 3-5 days' are excluded from Same Day Dispatch.
Next Day Delivery
Simply place your order by 4pm Monday to Friday and we will get your parts to you tomorrow (except if it is Friday those will arrive on Monday). This includes the premium timed Options of Before 10 and Before 1pm. Saturday delivery is available by selecting the 'Saturday' option. We are unable to deliver on a Bank Holiday and if you place an order during a Bank Holiday period and select Next Day please allow an extra day for your order to arrive. A signature is required on all deliveries.*
Where the Goods value is of, or over, £100** on orders to Mainland UK, on a standard next day service, no delivery charge will be applied. For all other orders charges will be calculated by weight and location.
What do I do if no-one is available to take delivery?
The courier will leave a calling card and inform you as to whether delivery will be attempted again or if you need to collect your parcel.
Can I request that my delivery be left without a signature?
Yes, but beware, as the carriers’ insurance policy will NOT cover you or us for loss or damage on ‘Leave without Signature’ deliveries. If you still wish this option please specify a safe, dry location away from any recycling/refuse bins. This option is at your own risk.
We recommend you specify an address where you know someone can take delivery of your order, be that a neighbour, a relative or a work address.
Can I have my order delivered to a different address?
Yes, there is an opportunity for you to enter your delivery address.
When should I receive my order?
Orders are delivered from Monday to Friday, unless the Saturday option has been selected (those will be delivered on the Saturday). If you placed your order before 4pm you will receive your order the next day. Please allow 3-5 extra days if you are in Ireland, Northern Scotland, the Channel Islands or your postcode starts with the letters AB, BT, DD7-11, FX17-22, G83, IV, PA20-48, PA60-78 PH, EX39, JE, GY HS1-9, IM, KA27-28, KW1-17, TR21-25 or ZE. We are unable to deliver on a Bank Holiday and if you place an order during a Bank Holiday period please allow an extra day for your order to arrive. Stock items marked 'Delivery Usually in 3-5 days' may take longer.
Which delivery option applies to me?
for postcodes AB31-56, BT, FK17-21, IV31-39, IV52-54, IV63, KW1-14, PA21-40, PH15-41, PH49-99 select 'Ireland & Northern Scotland'
for postcodes HS1-9, IM, IV, KA27-28, KW15-17, PA20, PA41-78, PO30-41, PH42-44 & TR21, ZE select 'Scottish Islands'
for postcodes GY1-9 & JE1-4, select 'Channel Islands'
for Countries Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain & Sweden select 'Europe'
A signature will be required on receipt of each delivery. Prices are subject to change without notification and will be displayed at 'checkout'
Mainland UK from £5.50
Ireland & Northern Scotland 1-2 Days from £11
Scottish Islands 2 -3 Days from £9
Channel Islands 2-5 Days from £15
Europe 3 - 5 Days from £19.00
World Zones 1 & 2 Price on application.
Prices correct January 2018.
*Subject to availability and to mainland destinations, **before VAT